Privacy Policy

Contents

1. Scope
2. The short version
3. Health and fitness data
4. Location, weather and city
5. Apple Watch battery
6. The catalog service
7. Notifications
8. Purchases
9. What Chronoix stores on your devices
10. Support
11. Why we use your information, and our legal basis
12. Where your information is processed
13. No accounts, advertising, or tracking
14. Children
15. Security
16. Your privacy rights
17. Changes
18. Contact

Scope

This policy covers the Chronoix apps for iPhone and Apple Watch, the catalog service the apps download from, and support emails you send us.

The short version

Health and fitness data

With your permission, Chronoix reads the Health categories your watch faces display. Depending on the dial, these can include: steps; walking and running distance; flights climbed; active and resting energy; exercise time; stand time; time in daylight; Activity rings and their goals; heart rate; resting heart rate; walking heart rate average; heart rate variability; respiratory rate; cardio fitness (VO₂ max); walking steadiness; walking speed; walking step length; headphone audio levels; and your most recent workout.

Chronoix uses this information for one purpose only: to draw those values on your watch face and keep them current. Chronoix does not write to Apple Health, upload your Health data, sell it, use it for advertising, or share it with anyone.

To keep the watch face readable between readings, the most recent values are held in Chronoix's own app storage on your devices. They are replaced as new readings arrive, and they are removed when you delete Chronoix from that device.

You can change Health access at any time on your iPhone: open Health, tap your profile picture, then under Privacy open Data Access & Devices and tap Chronoix. Turning a category off does not remove anything already stored in Apple Health; the corresponding value on your watch face will show a dash instead.

Chronoix shows Health and fitness information for personal reference. It is not a medical device and must not be used for diagnosis, treatment, or emergencies.

Location, weather and city

Chronoix asks for your location for one purpose: to show local weather, and the name of your city, on a watch face. It asks for While Using the App access, and it never asks for background or always-on location.

When a dial you installed shows weather or your city, your location, at the accuracy allowed by your device settings, is sent to Apple's WeatherKit service to fetch the forecast for that place. Apple states that with WeatherKit, location information is used only to provide weather forecasts, is not associated with any personally identifiable information, and is never tracked between requests.

When a dial you installed shows your city, the watch also sends that location to Apple Maps to look up the name of the city. To limit these requests, it reuses the city it already found while you stay within about a kilometer of that place, and only while that location is less than six hours old.

The watch keeps its most recent location in its own app storage and reuses it for weather and your city only while it is less than six hours old. Deleting Chronoix from the watch removes that storage.

Your location is never sent to Chronoix's own servers, is not used for advertising, profiling or tracking, and is not shared with anyone other than Apple's weather and maps services. If none of your installed dials shows weather or your city, Chronoix does not request a forecast or a city name at all.

You can change or withdraw location access at any time on your iPhone: open Settings, then Privacy & Security › Location Services, and tap Chronoix. Turning it off means weather values and your city on your watch face show a dash instead; everything else keeps working.

Apple Watch battery

Chronoix can read your Apple Watch battery percentage to show it on a dial. It is read from the watch, not from Apple Health, and it stays on your devices.

The catalog service

To show the store and download the dials you buy, the app connects to catalog.fanawatch.app, our catalog service, which is delivered by Cloudflare. Since 19 September 2026 the home page of this website reads that same catalog, so that the faces it lists are the ones actually on sale. These requests carry no Health data and no Apple Account information.

Like any provider that delivers content over the internet, Cloudflare necessarily processes technical details of each request, such as your IP address and request headers, in order to route and protect it. Our catalog service does not build user profiles and does not associate requests with a person.

Watch face interactions and popularity

When you open a watch face page or start adding a watch face, Chronoix sends the design identifier, the type of interaction, and whether the app is running in production or a test environment to our catalog service. We use cumulative totals to display popularity counts and order the ranking. These counters contain no account, device, session, or person identifier.

We retain cumulative totals without an automatic expiry; we do not keep a separate event history in the counter database. Starting an installation does not confirm that you added or activated the watch face. Because the counters do not identify you, we cannot isolate or remove your contribution to a total.

To order the ranking we also use the daily sales report that Apple provides to developers: net units sold of each watch face per day, after refunds. It contains no name, Apple Account, device or other information about who bought, and we keep only those per-day totals for each watch face, for up to about 13 months.

Notifications

Chronoix can send you notifications about new watch faces, collections and offers. When you tap one, the app opens on the page it mentions. Unless you have allowed them as banners, iOS delivers them quietly: they appear only in Notification Center, without a banner or sound.

To deliver them, the app sends our catalog service the notification address that Apple Push Notification service assigns to Chronoix on your iPhone, whether it belongs to a production or test build, and whether you allowed banners or quiet delivery. We keep nothing else with it: no name, account, date, location or IP address. Notifications are delivered by Apple, which receives the address and the message.

When you tap a notification, the app tells our catalog service which notification was opened, so that we can see how many times each one was opened. The identifier it sends is the same for everyone who received that notification, and it is sent without your notification address. We keep only a running total for each notification: no name, account, device identifier, location or IP address, and not the time you tapped. We do not keep a separate event history. Because the total does not identify you, we cannot tell who opened a notification, or isolate or remove your tap from it.

You can turn notifications off at any time in Chronoix, under Menu › Permissions › Notifications › Turn Off, which deletes the address from our service; or in your iPhone's Settings › Notifications › Chronoix. We also delete addresses that Apple reports as no longer valid, for example after you delete the app. Otherwise we keep the address while notifications stay on.

Purchases

Apple handles every purchase, payment method, restoration, refund, Family Sharing and Ask to Buy. Chronoix receives only the confirmation that unlocks a dial for you. Apple also gives us aggregated sales reports, which do not identify buyers; we use their daily totals per watch face to order the ranking. We never receive your card number or your Apple Account password. Apple's own practices are described in Apple's Privacy Policy.

What Chronoix stores on your devices

Chronoix keeps the minimum it needs to work, on the device itself: which dials you bought, the design and artwork of your installed dials, cached store content, the state of the connection to your watch, and technical logs for diagnosis. None of it is used to track you across apps or websites.

Deleting Chronoix from your iPhone clears what it stored there. Deleting it from your Apple Watch clears the watch's own separate storage. Chronoix has no user account to delete. Deleting the app does not erase cumulative popularity or notification totals or any support email you previously sent us. Its notification address stops working, and we delete it once Apple reports it as no longer valid.

Support

If you contact us, we receive the information you choose to send, such as your name, email address, message, attachments, and any technical details you include. You can review the message before sending it. The app does not automatically attach a diagnostic report. Please do not include Health readings, passwords, or payment details.

We use that information only to answer you. We keep support emails for 12 months and then delete them, unless the law requires us to keep them longer. You can ask us to delete yours earlier by writing to support@fanawatch.com.

Why we use your information, and our legal basis

Almost everything Chronoix does happens on your iPhone and Apple Watch and never reaches us. The following activities involve information leaving your device. For each one: what leaves, why, and — if you are in the European Economic Area, the United Kingdom or Switzerland — the legal basis the GDPR requires us to give.

Delivering the store and the dials you buy

Your IP address and the technical headers of each request to catalog.fanawatch.app. Without them the reply cannot find its way back to your iPhone, so the store cannot load and a dial you paid for cannot download. Legal basis: performance of our contract with you, and our legitimate interest in keeping the service available and protected from abuse.

Displaying popularity counts and ordering the ranking

The design identifier, interaction type, and production or test environment are sent to the catalog service to update cumulative totals. The counter database does not retain an individual event history or any identifier for you. The ranking also uses Apple's aggregated daily sales totals per watch face, which contain no information about you. We process these requests in our legitimate interest in providing the store's popularity features.

Sending notifications

The notification address Apple assigns to Chronoix on your iPhone, its build type, and whether you allowed banners. We use it only to send you Chronoix notifications. Legal basis: your consent where the law requires it, and otherwise our legitimate interest in letting people who use Chronoix know about new watch faces. You can withdraw consent or object at any time by turning notifications off in the app or in Settings.

Counting how many times a notification is opened

The identifier of the notification you tapped, sent to the catalog service to add one to that notification's total. It is the same identifier for everyone who received the notification, and the total holds no individual event history or any identifier for you. We process it in our legitimate interest in understanding whether our notifications are useful to the people who receive them.

Showing weather and your city on a watch face

Your location, at the accuracy allowed by your device settings, sent to Apple's weather service to fetch the forecast for that place, and to Apple Maps to name your city. Legal basis: your consent, given through the iOS location permission. You can withdraw it at any time — see Location, weather and city — and withdrawing does not affect anything done before you did.

Answering your support email

Your email address, your message, and the other information you choose to include. Legal basis: performance of our contract and our legitimate interest in supporting the people who bought our product.

Purchases

Apple processes your purchase, not Chronoix. For that information Apple is its own independent controller and handles it under Apple's Privacy Policy. We receive only the confirmation that unlocks a dial.

Browsing this website

The home page lists the watch faces on sale. To show them, your browser requests the catalog and the face images from catalog.fanawatch.app — the same service the app uses, described above. That service therefore receives your IP address and the technical headers of the request, as any provider must to deliver content over the internet. It is not used to build a profile and the requests are not associated with a person.

The page sets no cookies and loads nothing from anyone else: no analytics, no advertising, no social widgets, no remote fonts. The only thing it keeps on your device is a small local note of when it last checked the catalog, so that reloading the page does not ask for it again; it holds no personal data, never leaves your browser, and clearing your browsing data removes it. Legal basis: our legitimate interest in showing a catalog that is up to date.

Opening our help and legal pages

The app's menu opens pages from this website inside Chronoix, using Apple's own in-app browser. Doing so sends your IP address and the technical headers of the request to our web host, exactly as visiting this page in Safari would. Legal basis: performance of our contract with you, and our legitimate interest in being able to answer your questions and publish these documents.

Chronoix does not use automated decision-making or profiling that produces legal effects for you or similarly significantly affects you.

Where your information is processed

Chronoix, LLC is established in the United States, and the providers below process data on our behalf in the United States and elsewhere. If you are in the EEA, the UK or Switzerland, your information may therefore be transferred outside your own country. These are the safeguards for each:

• Cloudflare, Inc. delivers our catalog service as our processor. Transfers are covered by the European Commission's Standard Contractual Clauses and the UK Addendum under Cloudflare's Data Processing Addendum, and Cloudflare states that it complies with the EU-US Data Privacy Framework.
• Google LLC provides the mailbox that receives support email, as our processor under Google's Cloud Data Processing Addendum, which is incorporated into our agreement with them.
• Hostinger International Ltd. (Cyprus) hosts this website — the help, installation and legal pages the app opens — as our processor. Its Data Processing Addendum supplements the terms of service, and under it the EU Standard Contractual Clauses are deemed signed on acceptance of those terms.
• Apple Inc. handles purchases, weather forecasts and the delivery of notifications under its own privacy policy and its own transfer safeguards.

Write to support@fanawatch.com if you would like more detail about any of these safeguards.

No accounts, advertising, or tracking

Chronoix has no account system. It contains no advertising, no advertising identifier, no behavioral profiling, and no cross-app or cross-site tracking. It includes no analytics, crash-reporting, social, or login SDKs from third parties.

Children

Chronoix is not directed to children, and it has no account through which a child could register with us. If you believe a child sent us personal information by email, write to support@fanawatch.com and we will delete it.

Security

Your information is protected by the app sandbox, storage encryption, and Health permissions that Apple's operating systems provide, and by encrypted connections to the catalog service.

Your privacy rights

Wherever you live, you can write to support@fanawatch.com about anything in this policy.

If you are in the European Economic Area, the United Kingdom or Switzerland, you have the right to:

• access the personal information we hold about you, and receive a copy of it;
• correct it if it is wrong or incomplete;
• erase it;
• restrict how we use it, or object to it — including where we rely on a legitimate interest;
• receive it in a portable, machine-readable format where that applies;
• withdraw your consent at any time where consent is what allows us to act. For location that is the iOS switch, and it takes effect without asking us.

How to exercise them, and how we check it is you

Write to support@fanawatch.com. Because there is no Chronoix account to identify you against, we reply to the same address the request came from; if your request concerns a different address, we will ask for something that connects you to it. We do this to avoid handing your information to someone else, and we ask for no more than that.

We answer within one month. If a request is unusually complex we may extend that by up to two further months, and we will tell you inside the first month if that happens, and why.

Complaints

If you think we have handled your information badly, tell us first — most of these turn out to be something we can fix the same day. You also have the right to complain to a data protection authority: in the EEA, the authority of the country where you live or work, or where the problem happened; in the United Kingdom, the Information Commissioner's Office; in Switzerland, the Federal Data Protection and Information Commissioner.

We do not sell personal information, and we do not share it for advertising or for cross-context behavioural advertising.

Changes

We update this policy when the product or the law changes. The effective date at the top always shows the current version.

Contact

The company responsible for the information described in this policy — the data controller, in the language of the GDPR — is: